WG Casino Terms and Conditions

You accept these Terms when you visit the Site, open an account, make a deposit, or place a bet, including when using the Android app. If you do not accept them, please do not use the website or the app.

You must be at least 18 years old or the legal age in your country. We may ask for your documents to confirm age. Some countries do not allow our service. The list can change. Check your local law. Play only if the law allows it.

To create an account, enter your real name, date of birth, email, phone number, and a password. Keep your data true and current. We may ask for documents. One person can have one account across our sites, one device, one IP, and one phone number. If we find two or more accounts, we can block them. We can void bets and winnings from extra accounts. If you cannot access your account, contact support. Do not open a new one.

WG Casino follows KYC and AML rules. We can ask for a photo ID, proof of address, and proof that you own your card or wallet. We can also ask for a selfie with your ID. Not only that, but we may check data with trusted partners. Until checks finish, we can limit some actions. We can close an account if data is false.

Use only your own, legitimate funds and payment methods in your name. We do not accept third-party deposits. In line with AML rules, deposits are subject to a standard wagering requirement (for example, a 3× turnover of the deposit) before withdrawal requests can be approved. We may split withdrawals across the same methods used for deposits.

Please review each game’s rules before placing bets. Bets placed in error are your responsibility until canceled or confirmed by us. Automated tools, bots, bugs, or any software that manipulates outcomes are strictly prohibited. We maintain systems and provider checks to ensure the integrity and fairness of gameplay.

Fraud is not allowed. That includes chargebacks, stolen payment data, chip dumping, safe bet cycles, and play that aims to trick our bonus rules. If we suspect this, we can investigate, limit features, cancel bonuses, void wins from misuse, and tell the proper authorities if needed.

We may suspend or close accounts that violate the Terms, appear linked to restricted jurisdictions, remain inactive, or show signs of suspicious activity. During investigations, account functionality may be limited. Upon closure, active bonuses are canceled and may be forfeited together with winnings obtained in breach of the rules.

No deposit bonuses and free spins must be activated before play and are subject to wagering requirements, time limits, eligible games, and maximum bet limits. Only one bonus can be active at a time, and winnings from an active bonus cannot be withdrawn until all wagering requirements are met. Using low-risk or mirrored bets to complete wagering may result in forfeiture of winnings, removal of bonus eligibility, or account action.

We protect your personal data. We use it to run the service, confirm your identity, meet legal duties, and keep the platform safe. Only trained staff can access it. We store needed records for support and compliance. See our Privacy Policy for full details.

We provide the service as it is. We are not responsible for outages from your device, your provider, the internet, or other events we cannot control. If there is a difference between what you see and what our server shows, our server record is final.

Use live chat on the site or email [email protected] to get help. Add your account data, a short description of the issue, and any proof. We check server logs and messages to resolve the case. Results from the RNG are final.